16" Mini Yakitori Grill, Stainless Steel Tabletop Charcoal BBQ, Charcoal Box, Cool-Touch Base
We currently ship within the United States.
Free standard shipping on orders totaling $80.00 or more. A flat shipping fee of $4.99 applies to orders under $80.00.
Orders are processed and shipped within 1–3 business days. Business days are Monday‑Friday, excluding U.S. federal holidays.
Orders placed before 5:00 PM Pacific Time (PT) on a business day will be processed the same day. Orders placed after 5:00 PM PT, or on weekends and holidays, will be processed the next business day.
Once shipped, delivery typically takes 3–5 business days within the United States.
Total Estimated Time from Order to Receipt: 4‑8 business days, including processing time and transit time.
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to monitor your package.
Delivery timelines may be affected by factors beyond our control, such as extreme weather, carrier delays, or peak shipping seasons. We will make reasonable efforts to notify you of any significant delays.
Please review your shipping address carefully before placing your order. Address changes are not permitted after an order has shipped. If you notice an error before shipment, please contact us immediately and we will do our best to assist.
All prices listed on our website are final. No additional taxes or fees are charged at checkout.
If you have any questions about shipping, please contact our customer service team at service@qimeisc.com.
Email: service@qimeisc.com
Address: 1616 LEXINGTON LN, PLEASANTON, CA 94566, US
Phone: +1 (408)915‑6364
This policy applies to all purchases made through our official website and covers our decorative branches, potted plants, bouquets, and wreaths. If you are not fully satisfied, please review the policy below.
You may request a return within 30 calendar days from the date of delivery.
Returned items must be unused, undamaged, and in their original packaging. Items that have been assembled, altered, cleaned, or show signs of wear may not be accepted.
Please provide your order number or a copy of your order confirmation email when requesting a return.
We will cover return shipping if the return is due to our error, such as shipping the wrong item, missing parts, or a manufacturing defect.
You will be responsible for return shipping if the return is for personal reasons, such as a change of mind, color preference, or ordering the wrong item.
We cannot accept returns for:
Email our customer service team at service@qimeisc.com with your order number and a brief description of the issue. Our team will respond within 1‑2 business days. If your return is approved, we will provide the return address and detailed packaging instructions.
Please reuse the original packaging and protective materials whenever possible. Make sure the item is securely wrapped to prevent movement during shipping. We recommend using a tracked and insured shipping service, as we cannot be responsible for items lost or damaged during return transit.
If your order arrives damaged, broken, defective, or incorrect, please contact us within 48 hours of delivery. Include clear photos or videos showing the item and the packaging.
Once we review the evidence, we will offer one of the following at no additional cost to you:
In most cases, you will not be required to return the damaged item.
If the package is visibly damaged upon arrival, please keep all original packaging and note the damage with the carrier before contacting us.
Once we receive and inspect your returned item, we will process your refund within 7 business days. You will receive a confirmation email once the refund has been initiated.
Refunds will be issued to the original payment method. Depending on your bank or card issuer, additional processing time may be required before the funds appear in your account.
We do not offer direct exchanges. To exchange an item, please return the original item following the process above and place a new order for the desired item.
You may cancel an order within 24 hours of purchase if it has not yet been shipped. Once an order has been dispatched, it cannot be canceled. To request a cancellation, email service@qimeisc.com.
For any questions about returns or refunds, please contact:
Email: service@qimeisc.com
Address: 1616 LEXINGTON LN, PLEASANTON, CA 94566, US
Phone: +1 (408)915‑6364
Made to Be Your Everyday Favorite
Thoughtfully designed, effortlessly worn.
Each piece is created to bring a little beauty to your everyday moments. From delicate rings to timeless bracelets and elegant earrings, our jewelry blends subtle details with effortless style.
Designed to be worn, loved, and treasured — today and for years to come.
